FAQs

Q: What payment methods do you accept?

We accept PayPal, Visa, Mastercard, and American Express. All transactions are processed through SSL-encrypted gateways for your security.

Q: Can I change or cancel my order after placing it?

Yes, but only within 6 hours of purchase. Email us at support@primemanfashion.shop immediately. Once an order is processed or shipped, modifications are no longer possible.

Q: Where do you ship to and what are the rates?

We ship exclusively within the United States. We offer a $6.99 Flat Rate for all domestic orders.

Q: How long will it take to receive my order?

Standard processing takes 1–2 business days. Transit typically takes 3–7 business days. You can expect your new apparel within 4–9 business days total.

Q: What is your return window?

We offer a 30-day return period from the date of confirmed delivery. Items must be unworn, unwashed, and have all original Primemanfashion tags attached.

Q: Who covers the return shipping costs?

We cover shipping for defective or incorrect items. For size exchanges or change-of-mind, the customer is responsible for the return shipping costs.

Q: How do I know which size to order?

We provide detailed size guides for our Jackets, Shirts, and Jeans. We recommend measuring a similar item you already own and comparing it to our chart before purchasing.

Q: Are the colors exactly as shown in the photos?

We aim for 100% accuracy. However, due to professional studio lighting and different monitor calibrations, fabric colors may vary slightly in person.